Resource Development
We design creative and innovative resources that help organisations embed inclusive practice and drive lasting cultural and behaviour change. Whether you're looking for tools to support staff learning, guide reflection, or communicate inclusive practice across your organisation, we work with you to develop materials that are engaging, accessible, and tailored to your goals.
All resources are designed to reflect your goals, workforce, and sector context. They can stand alone or complement broader training, strategy, or engagement work.
Types of resources
We create a wide range of tools to support learning, communication, and behaviour change.
These include (but aren’t limited to):
-
Reflection guides and learning toolkits
-
Train-the-trainer packages
-
Microlearning modules
-
Podcasts and multimedia projects
-
Inclusive practice frameworks
-
Action planning templates and checklists
-
Policy or practice implementation guides
-
Plain language resources on inclusive practice
Don’t see what you need? We’ll work with you to create it.
Featured Resources
Psychosocial Safety in Practice: A Conversation Starter Pack for Aged Care
This practical resource pack was developed to support aged care and community care organisations to start conversations about psychosocial safety, workplace pressures, protective factors and early action.
The pack includes conversation starter resources for workers, teams and leaders, with a focus on recognising psychosocial hazards, strengthening support and identifying when further consultation, review, training or action may be needed.
Designed as a practical starting point, the resources help organisations move psychosocial safety beyond general wellbeing activities and into everyday conversations about work design, workload, communication, role clarity, support, workplace behaviour and safe systems of work.
The pack can be used to prompt reflection, guide team discussion and support early action where psychosocial risks may be emerging. DTC can support organisations to use this resource as part of broader training, consultation, review or prevention work.
Sensitive Conversations Toolkit
The Sensitive Conversations Toolkit is a facilitator-ready training resource developed to support aged care teams to have more confident, culturally responsive and person-centred conversations with older people.
The toolkit includes 11 short training modules, facilitator guidance, scripted PowerPoint slides, real-life scenarios, case studies, prompt cards, a risk management pathway, reflection activities and supporting resources. It is designed to help managers, team leaders and coordinators build staff capability in areas such as rapport and trust, trauma-aware and healing-informed care, cultural sensitivity, emotional responses, resistance and reluctance, documentation and risk.
Explore the Sensitive Conversations Toolkit or enquire about DTC delivering the training directly to your staff.
DTC Resource Projects
Some of the resources we’ve developed include:
-
Strengthened Aged Care Quality Standards Webinar Series – a 5-part series supporting staff to apply the standards through inclusive, real-world practice
-
Diversity and Person-Centred Care Podcast Series – bite-sized episodes exploring what inclusion looks like in everyday care and workplace interactions
-
Interactive E-Learning Modules – branching scenario modules that simulate real-world challenges with multiple decision points and consequences
-
Cultural Safety Webinar – a practical and reflective session supporting culturally safe practice across aged care and community services
-
Animated Case Studies and Reference Guides – engaging visual learning tools that bring client experiences and inclusive practice to life
How We Work
We take time to understand your goals, audience, and delivery context—so we can develop something that’s not only meaningful, but usable.
Our process includes:
-
Scoping and discovery
-
Drafting and testing
-
Review and refinement
-
Resource handover, with optional support for implementation
We collaborate with subject matter experts, learning designers, and media specialists as needed.
Want to know more? Let’s talk about what you need.
Whether you're planning training, developing resources, reviewing strategy, or supporting your team with coaching - we're here to help you move from intention to action and achieve lasting change.